Dentist gave me smart moves instead of invisalign?

So I went in for an invisalign consult with my dentist. I decided to move forward with the treatment of my lower teeth only. The whole situation has seemed a bit unprofessional, after I signed the paper work. They delivered my aligners but never told me anything about the treatment or how to care for the aligners, nothing. I had to ask all the questions. No hand out, nothing. Then after the lower treatment started they tell me I have to do upper too because my bite will be off. Of course I was not happy because that was way more money but I was excited and agreed to do upper even though my teeth are pretty straight I just have a couple teeth that are starting to show mild over lapping. Fast forward about 5 months, I'm going to open a new set of aligners and the package says smart moves on it. I never noticed it before, so I look it up and is not even invisalign! It's another company all together. I know my dentist knew that I thought I was getting invisalign because that was the "special consult" they were offering and I have told her throughout treatment " I read this about invisalign, I read that" she knew I had done my own homework on invisalign. I'm really mad now and don't trust them. I think I am almost done with my lower but still dont have my upper as they had never fit right and had to be sent back twice. Which they were really mad about and tried to convince me I could "deal with it" for 3 weeks until I got a new aligner. I said ummm, no this is not going to work ( the tray was hanging down 1/2 inch in the back) I want my money back and to back out of the whole agreement. Luckily I never signed anything for upper, only lower. I read through the paperwork and it never stated the brand I was getting just lower teeth orthodontia. My bottom teeth have improved but not as much as I would have expected. She is charging me $3,200 total, $1,600 lower and $1,600 upper. I thought this was a good price for invisalgn but no idea for "smart moves" What should I do?

Rae, thanks for the info. At this point I really want to know what other people have paid for "smart moves" as it is not as advanced technology as Invisalign and I know the dentist cost is only around $250 for 6 trays, which is what I have. So I want to know if $3,200 is a fair price. I feel it is probably not and I am probably getting ripped off, since it is NOT invisalign it should be considerable cheaper, as it even states on the Smart Moves website. $3,200 is about right for invisalign express, what I thought I was getting. I'm also very upset because I feel like I was lied to by them not telling me the truth and leading me to believe it was invisalign. I cannot find any ortho or dentist in my area that sells Smart Moves, which is another red flag. I also can not find one single review on the success of this product either.

Rae, thanks for the info. At this point I really want to know what other people have paid for "smart moves" as it is not as advanced technology as Invisalign and I know the dentist cost is only around $250 for 6 trays, which is what I have. So I want to know if $3,200 is a fair price. I feel it is probably not and I am probably getting ripped off, since it is NOT invisalign it should be considerable cheaper, as it even states on the Smart Moves website. $3,200 is about right for invisalign express, what I thought I was getting. I'm also very upset because I feel like I was lied to by them not telling me the truth and leading me to believe it was invisalign. I cannot find any ortho or dentist in my area that sells Smart Moves, which is another red flag. I also can not find one single review on the success of this product either.

Rae, thanks for the info. At this point I really want to know what other people have paid for "smart moves" as it is not as advanced technology as Invisalign and I know the dentist cost is only around $250 for 6 trays, which is what I have. So I want to know if $3,200 is a fair price. I feel it is probably not and I am probably getting ripped off, since it is NOT invisalign it should be considerable cheaper, as it even states on the Smart Moves website. $3,200 is about right for invisalign express, what I thought I was getting. I'm also very upset because I feel like I was lied to by them not telling me the truth and leading me to believe it was invisalign. I cannot find any ortho or dentist in my area that sells Smart Moves, which is another red flag. I also can not find one single review on the success of this product either.

4 Answers

  • I've never heard of this smart moves brand, although if you thought it was Invisalgn while wearing it, then chances are it probably works the same (Since you did your research). I'm guessing that the main difference would be the attachments that move your teeth with Invisalign. You didn't get any with smart moves did you? I know for my 6 month treatment for the bottom I had 4 and they fit perfect all the time. Are you wearing them for 20-22 hours a day? If not that could be your problem as well. With Invisalign you only take them out when you eat and brush so it would probably be the same for this.

    Also when I signed my contract from Invisalign, it had all the risks involved and came from the actual Invisalign company, and not the dentist. It was on official paper and everything. You could talk to your dentist and tell them you feel deceived. It sounds like you were extremely clear that you wanted Invisalign so ask why none of them informed you that you were getting a different brand of the product. Since your teeth have moved and since you did sign a contract that says you will go with this orthodontic procedure, it would be hard to get your money back. You should be able to back out of the uppers if there is nothing in the contract about that, although if it is very general and vague they could be covered by that. You probably wouldn't be able to make back your money in courts (with lawyer fees and all that), but if you went the extreme you could probably sue for negligence as within your contract, you are the vulnerable patient, the dentist who has the knowledge lead you to believe you were getting a product that you were not and failed to inform you of that fact before you spent your money (sorry I know a bit of contract law, but it more so relates to employment).

  • There is a difference. Invisilign moves all of your teeth, while smart moves will only move the front 6 teeth.

  • They do the same thing, the only difference is the brand name. Not a big deal. There is no difference in quality, or type of movement it'll all be the same thing.

  • For the best answers, search on this site https://shorturl.im/awMxs

    you will need 10/12 trays, easy......

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