6)The seventh and final step of the Problem Solving and Decision Making process is Implement the solution Select the solution Generating alternatives Evaluate the solution 7)What is the first step a colleague should take when resolving employee discord? Ignore the issue and let it pass Create a documented plan of action Evaluate the issue based on what you already know about the issue Meet with the colleagues privately to discuss your observations 8)When a serious customer injury occurs due to product contamination, you need to make contact with your DL and QA within hours. 004 24 48 02 9)Identify the myCustomer Observations and Feedback guideline that is missing from this comment: "Cynthia, I appreciate how you offered help to each and every customer you greeted while you were stocking the seasonal items this morning. Great job!" Feedback is appreciative and constructive Observations are specific Multiple observations summarized for feedback in the moment 10)An unknown customer wants to return a small appliance, a fragrance, Nicorette and Diabetic test strips. Which of the following is not recommended as a course of action? Contact the store's DL/DAPL Respond to the request according to CVS refund guidelines Go ahead and issue the refund Obtain the customer's name and phone number 11)Which action is not included in the sales building model help to drive sales in the cosmetics department? Convey price and value to the store through proper signing Choose items that have enough overstock in the store to build an endcap display Use the Category Summary Report to determine the top categories Plan how you'll handle the leftover product
6)The seventh and final step of the Problem Solving and Decision Making process is Implement the solution Select the solution Generating alternatives Evaluate the solution 7)What is the first step a colleague should take when resolving employee discord? Ignore the issue and let it pass Create a documented plan of action Evaluate the issue based on what you already know about the issue Meet with the colleagues privately to discuss your observations 8)When a serious customer injury occurs due to product contamination, you need to make contact with your DL and QA within hours. 004 24 48 02 9)Identify the myCustomer Observations and Feedback guideline that is missing from this comment: "Cynthia, I appreciate how you offered help to each and every customer you greeted while you were stocking the seasonal items this morning. Great job!" Feedback is appreciative and constructive Observations are specific Multiple observations summarized for feedback in the moment 10)An unknown customer wants to return a small appliance, a fragrance, Nicorette and Diabetic test strips. Which of the following is not recommended as a course of action? Contact the store's DL/DAPL Respond to the request according to CVS refund guidelines Go ahead and issue the refund Obtain the customer's name and phone number 11)Which action is not included in the sales building model help to drive sales in the cosmetics department? Convey price and value to the store through proper signing Choose items that have enough overstock in the store to build an endcap display Use the Category Summary Report to determine the top categories Plan how you'll handle the leftover product
Answer
Answer: 6
The correct option is:
D
Evaluate the
solution.
Explanation:
Evaluation of the results to determine whether a satisfactory
solution has been obtained is the seventh and final stage of the
Problem Solving and Decision Making Process.
The other stages are:
1. Definition of the problem
2. Identification of the alternatives
3. Determination of the criteria
4. Evaluation of the found the alternatives
5. Selection of an alternative
6. Implementation of the selected alternative
Answer: 7
The correct option is:
C
Evaluate the issue based on
what...
Explanation:
The first step in solving a discord/conflict amongst employees
is to understand the issue first, until and unless one understands
the issues/reasons behind the discord he will not be able to
provide an effective solution and address the discord.
Please post the other questions separately, thank
you.
