5) Which of the four major categories of quality costs is
particularly hard to quantify? (Points: 10)
A) prevention costs
B) appraisal costs
C) internal failure costs
D) external failure costs
E) None is hard to quantify.
particularly hard to quantify? (Points: 10)
A) prevention costs
B) appraisal costs
C) internal failure costs
D) external failure costs
E) None is hard to quantify.
Answer
